Provisioning Benefits

MARTENS Provisioning will enable your company to:

• Generate maximum revenue from your network
  • Provide new services to customers quickly and economically. Address all of your "last mile" service provisioning challenges.
• Eliminate network assignment complexity
  • Automatically designs and assigns all elements of the network path from the customer to the terminating network element or service provider.
• Always have an accurate representation of how your network looks today, tomorrow and beyond.
  • See and understand the effect of customer service activity on your network.  
• Manage new services easily and effectively.
  • Our provisioning solution manages all underlying technologies (ATM, Ethernet, etc.) and devices (NGDLC, DSLAM, Ethernet Switch, Routers, etc.) as well as the media (Copper, Fiber, Wireless, etc.) used to provide these services. This includes inventory, arrangement and assignment.
• Achieve efficient work distribution.
  • Determines the work items required to provide service to the customer and creates programming, connection and address work tickets which are routed to the appropriate work force.
• Get online, real-time information.
  • Online inquiry and update capabilities vastly improve record accuracy and provide this information to all areas of your company that need it - now.
• Know where your customer is located.
  •  The customer service address format is comprehensive and flexible.
• End-to-end flow through and customer self activation for Centrex services.
  • Reduces your Centrex provisioning costs by giving your customer the satisfaction of administering their own Centrex or IP Centrex services.
• Get accurate up-to-date E911 information.
  • Provide your customer with the comfort of knowing their E911 service provider is receiving the most accurate up-to-date location information.
• Automated PIC/CARE processing.
  • Provides you with relief from overwhelming PIC change request