How do we do Assurance?

TRACS leverages the functionality of the MARTENS service provisioning product to provide seamless, real time access to your company's network inventory. Through the OSG service activation product, access to your network elements is direct, providing immediate, real time testing of your customers' services.

TRACS capitalizes on the close relationship between repair tickets, access network facilities and equipment and service orders. Integration of the service assurance process with your service provisioning and activation processes provides numerous benefits that enhance the efficiency of repair service operations and your ability to obtain the accurate and detailed information that is critical in order to quickly resolve customer repair calls. TRACS feature-rich functionality will enhance your company's ability to compete and succeed in today's highly competitive market.

TRACS functionality provides pro-active line testing capabilities by cable pair facilities and/or telephone number ranges through an OSG component. Pro-active line test functionality enables your company to identify problem facilities and resolve the problem before your customer may be aware of the problem.